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7.2 Preferences

Profile​

Update your display name and phone number. Drag a picture onto the avatar box, click it to upload one, or click Generate your profile picture. Your email address is shown for reference and cannot be changed here. You can also set a status with an emoji and a duration, choose your time zone (or tick Set time zone automatically), pick your language and reset your password by typing a new one twice. Click Save all changes when you are done.

Figure 7.4 Profile preferences
Figure 7.5 Time zone, language and password reset
note

H2H uses your time zone for summary and notification emails, for the times shown in your activity feeds and for meeting reminders.

Audio & Video​

Choose the Microphone, Speaker and Camera that H2H uses for calls and meetings. A live preview from the selected camera is shown underneath.

  • Record (next to Microphone): records a short test. The link changes to Stop while recording, then plays the recording back so you can hear how you sound.
  • Test Speaker: plays a sound through the selected speaker.
Figure 7.6 Audio & Video settings (camera preview blurred)
note

If every list shows No Permissions, your browser has not been allowed to use your devices. Click the padlock or camera icon in the browser address bar, allow the microphone and camera, then reload the page.

Notification​

SettingWhat you choose
Notify MeAll new messages, Direct Messages only, Do Not Disturb, or Custom (see below).
Allow Notification From / ToThe hours during which you want to receive notifications (12:00 am to 11:59 pm by default).
Notification PopupTick Preview of all messages to show the message text in pop-ups. Under When Notification Received, choose Alert & Sound, Alert Only, Sound Only or Badge Icon.
Notification SoundTick Mute all sounds from this app to silence H2H, or pick a separate sound for Incoming Chat, Outgoing Chat, Group Chat, Incoming Call Notification and Incoming Phone Call. The choices are Incoming Ding, Outgoing Dong, Cabello, Live Chat, Message Tone, Notify, Ping, Positive Note, Service Bell, Shooting, Success, The Notification and No Sound.
Figure 7.7 Notification settings

Custom lets you receive notifications from only the chats you choose. Pick groups under Groups and people under Direct Messages. To do the opposite, and silence only the chats you pick, tick Exclude.

Figure 7.8 Custom notifications
Figure 7.9 Notification pop-ups and sounds

About​

Shows the version of H2H you are using, for example 6.1.2.20261103. Give this to your support team when you report a problem.

Figure 7.10 Version information