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4.2 Voicemail

Open the Voicemail tab to see every message left for you, with the caller, date, time and length.

Figure 4.4 The Voicemail tab
  • Listen: click the play button on the waveform. The length of the message is shown next to it.
  • Read: click the transcript icon (Tr) to open a box with the message as text. If no transcript was made for that message, the box is empty.
  • Call back: point to a message and click the yellow phone button that appears at the end of the row.
Figure 4.5 Point to a row to show the call-back button

You can also listen by phone. Click Voicemail in the dialer, which calls your voicemail box, or dial *98 from your own extension. To check another extension's voicemail, dial *97 and enter the extension and PIN when asked. Your administrator can change these codes under PBX Manager > General Settings > Feature Codes, and can switch on email copies of new voicemails (section 8.4).