4.3 Editing a user

Click the pencil icon on a user's row to open their details (clicking the name itself does nothing). The page has two tabs: Overview and Mapping Service.

Figure 4.5 A user's Overview tab

Part	What it does
Header	Shows the user's name, role badge and email. The back arrow returns to the list.
Cancel (header)	Leaves the page without saving.
Disable (header)	Stops the user signing in, without deleting the account. Their history is kept. Click Enable later to restore access.
Delete User (header)	Permanently removes the account. You are asked to confirm.
First Name, Last Name, Display Name	Can be changed.
User Name, Email Address	Shown in grey; these cannot be changed here.
Select Roles	Add or remove admin and user.
Cancel / Save Changes	Discard or apply your changes.

Important

Deleting a user cannot be undone. If someone is leaving, disable the account first, and reassign their phone numbers and extension (chapters 12 and 15) before you delete it.