13.1 Editing a voicemail box
Click the pencil on a row to open Edit Voicemail.
| Field | What it does |
|---|---|
| Number | The extensions this box answers for. Click the x to remove one. |
| Voicemail greeting | The message callers hear. Choose a greeting, or click Upload to add one. system default means the standard greeting is used. |
| Name * | The box name. |
| Pin * | The PIN the user enters to listen to messages from a phone (feature codes *97 and *98). |
Click Save to apply.
tip
If a user forgets their voicemail PIN, set a new one here and tell them. Ask them not to use simple PINs such as 1234 or 0000.