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9.4 Visual Graph tab

The Visual Graph draws the menu as a diagram. The ROOT CALL FLOW box is the menu itself, and each dotted line leads to a key (shown in a small circle, for example 0) and its Forward Destination (for example Liam Parker). It is the quickest way to check a complicated menu. This flow can be zoom in, zoom out and can be exported as a image if required.

Figure 9.4 The Visual Graph of an IVR menu
Control (bottom left of the graph)What it does
+ (zoom in)Makes the diagram bigger.
– (zoom out)Makes the diagram smaller.
Frame (fit view)Fits the whole diagram on screen.
Export Flow chartExports the diagram so that you can keep a copy of the call flow, for example for documentation.