11.1 Tabs, search and dates

Tab	Shows
All Calls	Every call.
Inbound	Calls from outside numbers into the workspace.
Outbound	Calls from users to outside numbers.
Missed	Calls that were not answered. This tab has no Summary column.
Internal	Calls between extensions inside the workspace.
Voicemails	Voicemail messages left for users (section 11.5).

1. Click the From Date box and choose the first day in the calendar (use the arrows to change month).
2. Click the To Date box and choose the last day.
3. Click the filter (funnel) button. The list updates.
4. To find a particular call, type a number or name in Search by number or name.

tip

Collapse the sidebar (menu icon) to give the table more room, so the Recording, Summary and Status columns fit on screen.